YOU’VE GOT QUESTIONS. WE’VE GOT ANSWERS.

THE BASICS

The technology behind Livia is based on the “Gate Control Theory” and works by transmitting a very unique pulse to keep the nerves “busy.” When the nerves are stimulated, the nerve gate is closed, preventing pain signals from reaching the brain and being felt.

Nope! Livia exists to provide drug-free relief from menstrual pains. It relies on nerve stimulation to remove the need for painkillers.

Your Livia package includes the device, your choice of 4 colorful classic covers, a USB charging cable, a protective travel case, a set of Livia flower pads, and a 3-month supply of Livia gel pads. You’re good to go for months!

Absolutely! Livia can eliminate strong menstrual pains and provides significant relief, even in the most severe cases.

Yes. Livia is safe and relevant for women of all ages who suffer from menstrual pains.

Once Livia is on, you’ll start to feel relief within 30-60 seconds!

You bet! In fact, Livia was specifically designed to offer discreet relief while being undetectable under any outfit.

Ahhh-mazing! It’s been described as “a feeling of gentle vibrations.”

Livia doesn’t restrict your movement at any way, it’s designed to be clipped on and forgotten about.

Yes, Livia has shown impressive results with women suffering from endometriosis resulting in significant pain relief.

Delivery should usually be between 3-5 Days in the US and up to 14 days outside the US.

In some cases, due to the high demand – delivery may take up to 30 days.

YOUR HEALTH & SAFETY IS OUR #1 CONCERN

There are no known side effects to using Livia. Directions for use are carefully outlined in the user manual.

Absolutely not. Livia works externally and will not interfere with your cycle, hormonal balance, or other bodily functions. However, we do not recommend using Livia if you are currently undergoing fertility treatment.

Of course! Livia was clinically tested and proven to be very effective in 80% of women. Since its launch in 2016, Livia has offered relief to thousands of satisfied customers.

100%. Livia has been tested and approved by the FDA and the European CE-Mark, meeting the most stringent of international standards.

You should not use Livia if you have a heart pacemaker.

OPERATION

If you aren’t fully satisfied with your Livia, simply return your device for a full refund within 120 days.

It sure does! We never compromise on customer satisfaction – so despite testing for ultimate comfort and quality, we’ve also added a 2-year warranty for the device, not including accessories. (You won’t need it, but it’s nice to have!)

Yes. Your Livia package includes the device, your choice of 4 colorful classic covers, a USB charging cable, a protective travel case, a set of Livia flower pads, and a 3-month supply of Livia gel pads. You’re good to go for months!

Nope! Livia operates on rechargeable batteries, which can be charged by plugging your device into any micro USB cable.

SUBSCRIPTION

Anything you need! First, you will get ongoing supply of gel pads – shipped directly to you automatically on schedule. The subscription also includes a Lifetime warranty for your Livia that includes all the parts: the Livia Device and your Livia accessories so you are always covered for your monthly pain free periods. Lastly, a brand-new Livia kit every 3 years so you will always have the latest upgraded version of Livia.

You will get your first Livia kit with a set of flower pads and 3 sets of gel pads that will last you for 3 months of use. After 3 months a brand new 6-month supply of gel pads will arrive automatically to your door.

You can track your Livia status by using your personal area that you received when you signed up. Simply link to your account here with your personal password https://mylivia.com/my-account/

 

Customers who have previously purchased a Livia device at the full price can choose to join one of the two available subscription plans, contact us for more details.

PERSONAL AREA

You can enter into your Livia personal account here: https://mylivia.com/my-account/

There you can see your account and shipping status and make any necessary changes such as payment methods or address.

Once you have subscribed and received your link to your personal account you can change your password or get a new one here: https://mylivia.com/my-account/lost-password/

 

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