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The technology behind Livia is based on the “Gate Control Theory” and works by transmitting a very unique pulse to keep the nerves “busy.” When the nerves are stimulated, the nerve gate is closed, preventing pain signals from reaching the brain and being felt.
Would I still need to take pills with Livia?
Nope! Livia exists to provide drug-free relief from menstrual pains. It relies on nerve stimulation to remove the need for painkillers.
What does the Livia package include?
Your Livia package includes the device, your choice of 4 colorful classic covers, a USB charging cable, a protective travel case, a set of Livia flower pads, and a 3-month supply of Livia gel pads. You’re good to go for months!
My menstrual pains are really bad, can Livia help?
Absolutely! Livia can eliminate strong menstrual pains and provides significant relief, even in the most severe cases.
Is it relevant for every age?
Yes. Livia is safe and relevant for women of all ages who suffer from menstrual pains.
How long does it take to feel the effects of Livia?
Once Livia is on, you’ll start to feel relief within 30-60 seconds!
Can I use Livia in public?
You bet! In fact, Livia was specifically designed to offer discreet relief while being undetectable under any outfit.
Ahhh-mazing! It’s been described as “a feeling of gentle vibrations.”
Can I sit/ move/ exercise with this?
Livia doesn’t restrict your movement at any way, it’s designed to be clipped on and forgotten about.
Can Livia reduce pain for women suffering from endometriosis?
Yes, Livia has shown impressive results with women suffering from endometriosis resulting in significant pain relief.
How long will it take for me to receive my order?
Delivery should usually be between 3-5 Days in the US and up to 14 days outside the US.
In some cases, due to the high demand – delivery may take up to 30 days.
YOUR HEALTH & SAFETY IS OUR #1 CONCERN
Are there any side effects?
There are no known side effects to using Livia. Directions for use are carefully outlined in the user manual.
Can it affect my fertility?
Absolutely not. Livia works externally and will not interfere with your cycle, hormonal balance, or other bodily functions. However, we do not recommend using Livia if you are currently undergoing fertility treatment.
Was Livia tested on people?
Of course! Livia was clinically tested and proven to be very effective in 80% of women. Since its launch in 2016, Livia has offered relief to thousands of satisfied customers.
100%. Livia has been tested and approved by the FDA and the European CE-Mark, meeting the most stringent of international standards.
Are there any limitations to use Livia?
You should not use Livia if you have a heart pacemaker.
What if Livia doesn’t work for me?
If you aren’t fully satisfied with your Livia, simply return your device for a full refund within 120 days.
Does Livia come with a warranty?
It sure does! We never compromise on customer satisfaction – so despite testing for ultimate comfort and quality, we’ve also added a 2-year warranty for the device, not including accessories. (You won’t need it, but it’s nice to have!)
Does Livia come with everything you need?
Yes. Your Livia package includes the device, your choice of 4 colorful classic covers, a USB charging cable, a protective travel case, a set of Livia flower pads, and a 3-month supply of Livia gel pads. You’re good to go for months!
Will I need to change batteries?
Nope! Livia operates on rechargeable batteries, which can be charged by plugging your device into any micro USB cable.
What’s included in the Livia subscription?
Anything you need! First, you will get ongoing supply of gel pads – shipped directly to you automatically on schedule. The subscription also includes a Lifetime warranty for your Livia that includes all the parts: the Livia Device and your Livia accessories so you are always covered for your monthly pain free periods. Lastly, a brand-new Livia kit every 3 years so you will always have the latest upgraded version of Livia.
Once I have subscribed, when will I get my gel / flower pads?
You will get your first Livia kit with a set of flower pads and 3 sets of gel pads that will last you for 3 months of use. After 3 months a brand new 6-month supply of gel pads will arrive automatically to your door.
How can I track my Livia subscription and shipping status?
You can track your Livia status by using your personal area that you received when you signed up. Simply link to your account here with your personal password https://mylivia.com/my-account/
How do I join a Livia subscription plan and get all the benefits with my Livia device that I have already purchased?
Customers who have previously purchased a Livia device at the full price can choose to join one of the two available subscription plans, contact us for more details.
How can I access my Livia personal account?
You can enter into your Livia personal account here: https://mylivia.com/my-account/
There you can see your account and shipping status and make any necessary changes such as payment methods or address.
How do I change my password?
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